Strategic Services Institute - Spring 2025

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The Strategic Service Institute is geared toward managers responsible for the implementation of service strategies such as satisfaction programs or managing service teams. The Strategic Service Institute brings new knowledge, frameworks, and approaches into an actionable learning journey specifically for service foundations and strategic services leadership.

Participants examine operational frameworks and take steps to achieve implementation. SSI is a highly interactive program where participants bring their specific challenges, share current issues, and develop action plans to enable you and your team to lead and transform your service organization. Participants will come away with an understanding of service delivery and execution as well as a deeper, more strategic comprehension of how to strategically advance service leadership within their organization.

Expect to emerge with relevant connections, critical career skills, and new ways of thinking. The cost of the program includes breakfast and lunch, provided daily. Parking will be validated for all participants.

To begin your registration, enter your email address and click Continue.

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Please select from the following options:

Module 1- CSL MEMBER

Module 1- CSL NON-MEMBER

Module 1- Team of 2 to 4

Module 1 - Team of 5 or More

Module 2 -CSL MEMBER

Module 2 -CSL NON-MEMBER

Module 2- Team of 2 to 4

Module 2 - Team of 5 or More

Module 1 & 2- CSL MEMBER

Module 1 & 2 -CSL NON-MEMBER

Module 1 & 2- Team of 2 to 4

Module 1 & 2 - Team of 5 or More